Essen FAQ’s
Support
What should I do if I experience side effects?
Discontinue use and consult a healthcare professional immediately.
How can I verify the product’s authenticity?
Purchase directly from our official store or authorized distributors. Check for intact safety seals on the packaging.
Can I return or exchange the product?
Returns are accepted for unopened products within 7 days of purchase. Please contact customer support for further instructions.
Can I take multiple products at the same time?
Yes, but it’s better to consult your doctor first to ensure compatibility with your health condition and goals.
What if my order arrives damaged?
Contact customer support immediately and provide photos of the damaged product. We’ll assist with a replacement or refund.
How soon will I receive my order?
Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on your location.
Storage and Shelf Life
What is the shelf life of these supplements?
Each supplement has a 2-year shelf life from the manufacturing date.
How should I store the supplements?
Store them in a cool, dry place, at temperatures not exceeding 30°C, away from direct sunlight and moisture.
What happens if they’re stored improperly?
Exposure to high temperatures or moisture may reduce potency or affect the capsules’ integrity.
Can I still use the product after the expiration date?
No, it’s best to avoid using expired supplements as the ingredients may lose their effectiveness.
Product Usage
What are these supplements for?
These are food supplements designed to complement your diet and complete your nutritional needs.
Do they have therapeutic claims?
No, these supplements are not intended to diagnose, treat, cure, or prevent any disease.
How should I take these supplements?
Take 1 capsule per day, 30-45 minutes after a meal, or as directed by your physician.
Can I take multiple products at the same time?
Yes, but it’s better to consult your doctor first to ensure compatibility with your health condition and goals.
Are there any side effects?
Our products are made from natural ingredients and are generally well-tolerated. If you experience discomfort, discontinue use and consult a healthcare professional.
Are these supplements safe for children?
These are formulated for adults. Consult a pediatrician before giving them to children.
Can pregnant or lactating women take these supplements?
Our products are generally safe for lactating mothers, but pregnant women are advised to consult their doctor before use.
How soon will I see results?
Results vary per individual. Some customers notice benefits within weeks, while others may take longer. Consistency is key.
Are there any restrictions on taking these supplements?
Do not take the supplements if you are allergic to any of the ingredients or if you have been advised against specific foods like turmeric or Malunggay by your doctor.
Can I open the capsules and mix the powder with food or drinks?
Yes, the powder can be mixed with food or drinks if you have difficulty swallowing capsules. However, this may alter the taste.
Why should I consult my doctor before taking your products?
Our supplements may interact with certain medications or health conditions. Consulting your doctor ensures they are safe and appropriate for your needs.
Can I take your products with my prescribed medications?
While our products are generally safe, some ingredients may interact with medications such as anticoagulants, antidiabetics, or chemotherapy drugs. Check with your doctor to avoid potential risks.
Do I need a prescription to take your supplements?
No, our supplements are available over-the-counter, but a doctor’s advice is recommended if you have pre-existing conditions or are on medication.
Product Specific
Can Essen Fit help with weight loss?
Essen Fit is designed to support weight management and promote better lipid profiles. However, it works best when combined with a healthy diet and exercise.
What’s the role of mangosteen in Essen Fit?
Mangosteen provides powerful antioxidants and helps in fat reduction, contributing to overall weight management.
Will Essen Fit give me energy?
While not an energy booster, it supports metabolism, which may improve energy levels over time as part of a balanced diet.
Is Essen Morinji safe for lactating mothers?
Yes, Essen Morinji is generally safe for lactating mothers. Its Malunggay (Moringa) content is known to help increase milk production naturally. However, consult your doctor if you have any medical conditions.
Can I take Essen Morinji if I’m pregnant?
While Malunggay is often safe during pregnancy, it’s best to consult with your healthcare provider before use.
What makes Essentur effective?
It combines turmeric for its anti-inflammatory and antioxidant properties with black pepper to enhance absorption and efficacy
Can I take Essentur for joint pain or inflammation?
While Essentur is not a medicine, its turmeric content may help alleviate mild joint discomfort and inflammation as part of a healthy diet.
Why is black pepper included in the Essentur formula?
Black pepper enhances the bioavailability of curcumin, the active compound in turmeric, making the supplement more effective.